Did you know?
With the purchase of an NS4L scooter, you get this additional value:
1. Free pick-up/delivery for Gainesville residents.
Oh no! Did you get a flat tire? Is your scooter not running? No worries! In the event, your scooter is not drivable (not applicable for standard maintenance like oil changes), just call us and we will come out to your Gainesville residence and pick-up your scooter for FREE. This is included with the purchase price of the scooter and is applicable for as long as you own your scooter!
2. Complimentary Loaner During Warranty
Is your scooter in for a warranty repair? In the event that a warranty repair will take longer than a couple of days (because we have to wait on parts, etc.), we will offer you a complimentary rental scooter. [Please note that complimentary loaner depends on the availability of rental scooters at time needed.]
All pre-owned scooters come with a 30 day limited warranty.***
If you take care of your scooter, we will take care of you. Yes… unfortunately, scooters are not magical machines that don’t require maintenance (yet!). You have to bring the scooter in for maintenance according to its maintenance schedule. Failure to do so will void the warranty. We won’t be able to cover any damage caused by you dropping the scooter or running over a nail and getting a flat tire. Damage caused by you will have to be repaired at your expense. Remember, many gas pumps look alike, so don’t put diesel fuel in your scooter! [Yes! It happens!] This would be considered damage by you and would not be covered under warranty. Did a tree just fall on your scooter? We are so sorry. That really [REALLY] bites. We can’t control nature so that would not be covered under warranty. [Yes! This has happened too!] If a tree does crush your scooter, PLEASE take a photo of it and send it to us, because that is something CrAzY and we would want to see it! Then come on into the shop and we will help you create a [Insert Your Name Here]’s Scooter Crushed By Tree Fund and try to help you raise money for another scooter (because that is what family is for).
So let’s summarize this warranty stuff… If it is something that is defective from the manufacturer, we will replace the part(s) for free and get you fixed up again. The labor to complete the repair will be covered under warranty as well.
Manufacturer’s Defects = NS4L Covers
Your Fault/Negligence/Out Of Our Control = You Cover
We feel like it is pretty obvious what kinds of things would and would not be covered under warranty, but if you have any question as to whether something would be, should be, ‘oh please please please let this be’ covered under warranty, just pick up the phone and give us a call!
***SELECT scooters are valid for extended warranties.